Help for Buyers

At Libravie we aim to ensure a happy transaction between buyers & sellers that is reflected in our policies. To strengthen a secure trading evironment, we have compiled a list of advice for buyers to take precautions before paying for goods & services.

  1. DO NOT MAKE PAYMENT UNTIL THE GOODS ARE WITH YOU, EITHER WHEN YOU VISIT IN PERSON OR THE PRODUCT IS DELIVERED TO YOU – This will keep fraudulant behaviour to a minimum

  2. Ask as many questions about the product/service as you can

  3. Look out for discrepencies in advert or conversation

  4. Be wary of deals that seem too good to be true or sellers pressuring quick decisions

  5. Be aware of prices far below market or requests for payment upfront

  6. Sellers are not allowed to sell products they do not possess, so avoid any payment for goods arriving later

  7. Research sellers, read reviews, and trust your instincts to avoid fraud like fake listings

  8. In your communication with the seller you can ask for more photos of items or any related documents etc

  9. When finalising a transaction always meet at seller’s premises or in a public place preferably during the day

  10. Inspect product is as specified in the ad and communication

  11. Only make payment when the item is in hand

  12. Report any questionable or deceptive behaviour by any of the users on Libravie.com via email at reportuser@libravie.com

 

Best of Luck from Libravie