Privacy Policy

Last Updated: May 9, 2026

Welcome to libravie.com (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our classified advertisements website and related services (“Platform”).

By accessing or using our Platform, you agree to the terms of this Privacy Policy.

1. Who We Are

Libravie.com is a classified advertisements platform based in Burundi. Users can create accounts, post classified ads, communicate with other users, and sign in using social media accounts.

If you have any questions about this Privacy Policy, you may contact us at:

  • Email: info@libravie.com

  • Address: Rue Kirundo, 17, Asiatique

  • Phone: +257 67040000

2. Information We Collect

We may collect the following categories of information:

a. Personal Information

When you register or use our Platform, we may collect:

  • Full name

  • Mobile phone number

  • Email address

  • Physical address

  • Profile photo (if provided)

  • Location information

  • Social media account information when signing in through third-party providers

b. Account and Login Information

If you sign in using social media services such as:

  • Google

  • Facebook

     

we may receive information associated with your social media account, depending on your privacy settings with those providers.

This may include:

  • Name

  • Email address

  • Profile picture

  • Unique account identifier

We do not collect your social media passwords.

c. Location Information

We may collect:

  • GPS location

  • Approximate geographic location

  • IP address-based location

This helps users find nearby listings and improves local search results.

d. Usage Information

We may automatically collect:

  • Device information

  • Browser type

  • Operating system

  • IP address

  • Pages visited

  • Time spent on the Platform

  • Ad interaction data

e. Communications

We may keep records of messages, support requests, reports, or communications sent through the Platform.

3. How We Use Your Information

We use your information to:

  • Create and manage user accounts

  • Allow users to post and manage classified ads

  • Verify accounts and reduce fraud

  • Display location-based listings

  • Facilitate communication between users

  • Improve Platform functionality and security

  • Send notifications and service updates

  • Provide customer support

  • Enforce our Terms of Service

  • Comply with legal obligations

4. Sharing of Information

We may share information in the following situations:

a. With Other Users

Certain information may be visible publicly when you post ads, including:

  • Name

  • Phone number

  • Approximate location

  • Listing details

b. With Service Providers

We may share information with trusted third-party providers who help us operate the Platform, such as:

  • Hosting providers

  • Analytics providers

  • Authentication providers

  • Payment processors (if applicable)

c. Legal Requirements

We may disclose information if required by law, court order, government request, or to protect our legal rights and users.

d. Business Transfers

If our business is merged, sold, or transferred, user information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Keep users logged in

  • Remember preferences

  • Improve user experience

  • Analyze website traffic

  • Prevent fraud and abuse

Users may disable cookies in their browser settings, though some features may not function properly.

6. Data Retention

We retain personal information only as long as necessary for:

  • Providing services

  • Legal compliance

  • Dispute resolution

  • Fraud prevention

  • Enforcement of agreements

We may delete or anonymize information when it is no longer needed.

7. Data Security

We implement reasonable technical and organizational measures to protect your information from:

  • Unauthorized access

  • Loss

  • Misuse

  • Disclosure

  • Alteration

However, no internet-based service is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your account or data

  • Withdraw consent

  • Object to certain data processing activities

To exercise these rights, contact us using the details listed above.

9. Children’s Privacy

Our Platform is not intended for children under the age of 16. We do not knowingly collect personal information from children.

If we become aware that a child has provided personal information, we may remove such information promptly.

10. Third-Party Links and Services

Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

Users should review the privacy policies of external services before using them.

11. International Data Transfers

Your information may be processed or stored outside Burundi where our service providers or infrastructure are located.

By using the Platform, you consent to such transfers where permitted by law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised “Last Updated” date.

Continued use of the Platform after changes means you accept the revised policy.

13. Contact Us

If you have questions or concerns regarding this Privacy Policy, contact us at:

libravie.com
Rue Kirundo 17

Asiatique

Bujumbura
Burundi
Email: info@libravie.com
Phone: +257 67040000